Why work for us?…

When you join Wildwood Escot you become part of a small but ambitious team of dedicated and passionate people who aspire to continuously develop and expand our park. This in turn contributes to the Trust’s overall aim and mission to protect, conserve and rewild British Wildlife. Everything we do, whichever position you are in, impacts on and contributes to that aim: every employee has an important role to play within Wildwood Escot. We celebrate when things are going well; we pull together with a strong teamwork ethic when the going gets tough. We believe employee development is fundamental to a high performing, happy and engaged workforce, therefore we invest in your training and support. We care about your well-being. We employ people who share our values and vision and this is demonstrated in their commitment to their colleagues and their exemplary customer service provision. You work for us knowing your efforts are making a difference to the lives of native and formerly native British animals and you are helping to conserve and restore Britain’s wild spaces for future generations.

Job Title: Seasonal Outdoor Education Assistant

Start Date – 1st April 2020

Term: Part time, Temporary

Hours: Variable hours – additional weekend and holiday work available

Function: Delivering education programmes

Reporting to: Education Manager

Salary: Minimum Wage

Closing date for application: 14th February 2020

Interviews are to be held on 21st and 28th February 2020.

 

 Seasonal Outdoor Education Instructor Position:

The main role of the Seasonal Outdoor Education Assistant is to ensure our school visitors enjoy their time with while receiving high quality educational experiences.

An active position requiring the role holder to join our friendly education team as a seasonal instructor during our busy period, April – October 2020.

Friendly, informative, enthusiastic and proactive engagement with a range of stakeholders including visitors, customers, members, school children and teachers is the main responsibility of the Seasonal Outdoor Education Instructor. As a well-established and highly regarded education establishment, we deliver exceptional educational experiences and programmes that meet the needs of our attending visitors, schools and groups. We aim to reconnect the general public with nature in multiple subjects and produce individual memorable experiences.

Duties and Responsibilities:

The main duties and responsibilities for this position include:

  • Organising and developing session plans
  • Delivering our outdoor education programmes
  • Assisting with the development and maintenance of the village
  • Assisting with delivering engaging activities with the public
  • Providing exceptional customer service and communication when handling enquiries and engaging with our schools, groups or park visitors in a professional and helpful manner
  • Assisting with the schools during term time, when required
  • Maintenance and tidying of the department’s facilities
  • Public animal talks
  • Assisting with the catering for schools on our residential camps when needed

You may be required to carry out duties not listed above but which will be within your level of skill and ability.

Appointment to the above position is subject to successful candidates receiving full clearance from the Disclosure Barring Service and two reference checks.

Please download the job description and person specification for more information about this role from our website.

The successful candidate will attend an induction and full training for the role.

What’s in it for you?…

  • You’ll be part of a great team of people who enjoy what they do and who have a lot of fun.
  • You’ll be part of an amazing organisation which is striving to improve British animals’ lives and futures.
  • You’ll be working in a beautiful setting in the middle of Devon’s countryside.
  • You and your immediate family have free entry to our Wildwood sites.
  • You’ll receive staff discount in the café and shop.
  • Free onsite parking.

To find out more about us and the role…

To apply, please email your CV and a covering letter to charlotte.mead@wildwoodtrust.org or post to

Charlotte Mead
Education Manager
Wildwood Escot
Escot Park
Ottery St Mary
Devon, EX11 1LU


 

Job Title:      Membership Recruiter and Visitor Services Assistant

Location:        Escot Park, Ottery St Mary

Term:             Permanent/seasonal

Function:      Recruiting Members and all Visitor Services Functions

Site Line Manager:   Visitor Services Manager

Hours:            Part time/variable

Salary:           DOE

Posted date: 28/01/2020

Closing date: 10/02/2020

 

Membership Recruiter and Visitor Services Assistant Position:

Are you a vibrant, enthusiastic and approachable person who prides themselves on putting customers first? Do you enjoy a challenge? Are you driven to beat targets which make a vital contribution to a worthwhile cause? Are you passionate about animals and wildlife? If so, this could be the job for you.

Wildwood Escot’s visitor services team play a crucial role in the charity’s ability to achieve its mission, vision and objectives. As a membership organisation, Wildwood depends greatly on the visitor services team to recruit and retain members as the main priority. Alongside this, you must obtain gift aid declarations whilst maintaining the highest standards of customer care at all times.

To excel in this role, you will need personality and drive to serve and sell to our customers. You will be confident, enthusiastic, resilient and an excellent communicator to inform, advise and support our visitors. You will understand our mission, be able to actively engage visitors and recruit members by your passion for wildlife, your knowledge of the products, services and facilities we offer and by your understanding of our contribution to the conservation of British species and wild spaces.

The Visitor Services team are the ‘faces of Wildwood’ – they are usually the initial people visitors have contact with and first impressions count. It is essential you represent Wildwood Escot warmly and professionally at all times. You will be well presented with good personal hygiene.

You will contribute to the charity’s aims by:

  • providing exemplary customer service to all members, visitors, guests and donors
  • meeting and exceeding targets for membership recruitment and obtaining gift aid declarations
  • building excellent rapports with visitors and members
  • ensuring all other visitor services tasks are carried out to a high standard

What’s in it for you?…

  • You’ll be part of a great team of people who enjoy what they do and who have a lot of fun.
  • You’ll be part of an amazing organisation which is striving to improve British animals’ lives and futures.
  • You’ll be working in a beautiful setting in the middle of Devon’s countryside.
  • You and your immediate family have free entry to our Wildwood sites.
  • You’ll receive staff discount in the café and shop.
  • Free onsite parking.

To find out more about us and the role…

To learn about Wildwood Escot and to see if you are a good fit for this position, download the job description and person specification.

To apply, please email your CV and a covering letter to jaie@wildwoodtrust.org or post to

Jaie Goddard
Assistant Park Manager
Wildwood Escot
Escot Park
Ottery St Mary
Devon, EX11 1LU